Received new and in good condition. However, the first day of use the lens would not retract. I went back to the instruction booklet and did what they asked but to no avail. I ended up calling Canon and sending the camera back. I was told by a customer service rep that it was more then likely a defective item. After many phone calls and much red tape they did finally fix the camera under its warranty.Get more detail about Canon Powershot A1000IS 10MP Digital Camera with 4x Optical Image Stabilized Zoom (Grey).
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